Apple Service Programs


AppleCare offers a range of products and service programs designed for individuals, institutions, businesses, resellers, and service providers. The table below summarises the types of products and programs that are available.

Apple Service Programs Individuals Institutions
and Businesses
Resellers and
Service Providers
AppleCare Products
Apple Authorised Service Provider Program

Note: Institutions include education, government, and non-profit organisations; universities and colleges are also eligible to participate in the Apple Service Provider program.


AppleCare Products


AppleCare products and services are designed to meet the needs of individuals, education, and businesses. In addition, there are numerous online resources within the AppleCare Support website that provide valuable information and instruction. Learn More.


Apple Authorised Service Provider Program

The Apple Service Provider program is designed for companies interested in offering service to Apple customers, whether they are consumers, businesses, educational institutions or government organizations. Authorised Apple Resellers and businesses that specialize in service, but do not resell Apple finished goods products, are both able to apply for Apple Service Provider authorisation. Universities and colleges may apply for Service Provider authorisation to deliver repair services to their students. All repairs covered under warranty must be performed by Apple-certified technicians.