Finding a Service Provider.
If your Mac or iPod needs service, please visit the Genius Bar at your local Apple Store. For Mac-related service, you may also contact an Apple Authorized Service Provider. The Mac Geniuses or Service Provider can help identify the nature of your problem and, if a hardware repair is required, explain to you all of your available service options.
Services Provided.
Some Service Providers may offer "Carry-in" or "On-site" service. For "Carry-in," customers bring their Macs to the Service Provider. For "On-site," the Service Provider will go to the customer location to make repairs.
Visit an Apple Store.
The Apple Store is the best place to learn everything there is to know about the Mac or iPod. Let the Mac Specialists answer all your questions. Visit the Genius Bar for one-on-one support and advice. Attend free workshops — for beginners and pros — and learn how to bring your ideas to life.
Find a Reseller.
Thousands of Apple resellers can help you discover the Mac that's right for you.
Important: Please contact the service provider by phone initially to confirm that the service you need is offered at the location.
